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Identification by Class 3 Certificate

ISABEL Certificate

  • Now you can use Mozilla Firefox. (installation module here)
  • You have to use the latest version of Isabel’s middleware
    To do so, please go to Isabel’s website, select “Isabel Security Components” and download the latest version

Attention Isabel is no longer available for Belcotax-on-Web, PLDA and EMCS applications since September 2018

Error during the Authentication

  • Clear the cache of your web browser
  • Check with your certificate provider if your certificate is properly activated in order to be used for the application services of the FPS Finance

Revoked CBC/KBO Isabel Certificate

  • Sign in with your CBC Online for Business card
  • Click on “Function Handling”
  • Add the “EGovernment” function
  • Once you have added the function, you need to wait at least one hour and to update your certificate on your computer
    • Click on Windows Start menu
    • Go to “All programs”
    • Click on the “CBC Online for Business” file
    • Click on “Security”
    • Click on “Control Panel”
    • Double-click on “Install your certificate”
  • In case of problem with this procedure, please contact the KBC/CBC support service